Sample Customer Service Manager Resume

August 31, 2009 – Admin

Here we have given a sample resume for Customer Service Manager for your preview. With the help of this resume you can draft your own resume if you are applying for the designation of Customer Service Manager in any organization. We have used totally fictitious name and address in this sample resume to give you an idea on how you can draft a Customer Service Manager resume. We really hope that this sample resume Customer Service Manager works well for you.

Andrew Hawk
Queen Street
Vilely, CA 72435
(135) 255-1545


  • To give my best performance as a Customer Service Manager in reputed organization across the world.

Quality Summary

  • Disciplined and Pleasant Personality.
  • Efficiency in building relationships with the clients
  • Capability to take the efficient work from the given task force.
  • Efficiency in sorting out the issues related to company products and resolving the same for the customers.
  • Capability to handle billion dollar deals.
  • Flexible attitude with the changing environment.
  • Target centric and Diligent approach.

Professional Experience

XYZ Business Inc., California 20YY – Till date

Customer Service Manager

  • Handling the management, and functioning on checking the cash registers for supporting equipment.
  • Ensuring the perfect service support to the clients.
  • Performing the duties to look over training, inventory control, staff members, and equipment maintenance.
  • Looking after the task of hiring quality candidates.
  • Solving the customer complaints with ease.
  • Formulating new ideas to increase the performance and increase productivity.
  • Leading the cash department and suggesting different cashiers for the higher trainings.
  • Ensuring the good customer services with direct customer flow
  • Looking after the Sales reports to process transactions swiftly.
  • Handling the returns of customers, check authorization, discretion discounts and voids.
  • Looking after the maintenance of front end supplies and equipments.

MC Group, Philadelphia, 19YY – 20YY

Customer Service Manager

  • Set the task priorities and making them well executed in schedule.
  • Maintained standard and fair working sets.
  • Maintained the documents and records related to work.
  • Provided the advice and suggestions to clients according to the requirements.
  • Established the communication between peers in different form.

Educational Qualification

  • Bachelor of Arts from University of Boston in 20XX.

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